Prompt shuttle service, welcoming staff, cozy surroundings, delicious meals, fantastic onsen.

I especially enjoyed the hot spring bath and the private facilities available in my room. the restaurant served delicious meals beautifully executed. the service was impeccable, with staff being attentive to every detail.

Although my room was spacious and well-appointed, the view from the window was not as impressive as I was hoping for. this was a minor issue that didn't diminish the luxurious experience provided by this hotel.

The location is great with easy access to nearby attractions. The service is amazing and the staff are friendly and always willing to help. The meals are delicious and beautifully presented. One of the best things was being able to relax in the hot springs after a long day of sightseeing.

Honestly, there was nothing to dislike about our stay at this hotel. Everything exceeded our expectations and made our holiday one to remember.

I had an incredible stay at this hotel. The service from the staff was exceptional, from the prompt shuttle service to the friendly and attentive workers. The location was also perfect, with easy access to the Rokkosan ropeway and the Arima Onsen area. Additionally, the clean hotel facilities and delicious breakfast made my stay even more enjoyable.

No negatives.

This traditional Japanese ryokan offers an authentic and luxurious experience, perfect for those looking to explore the serene hot spring town. Three onsens and massage chairs provide ultimate relaxation, while the kaiseki dinner is a must-try for foodies. the staff is attentive and friendly, providing excellent service. Rooms come with beautiful views of ancient trees and snow-covered landscapes.

Although the location offers scenic views, there are limited options for drinks after hours, as there aren't any vending machines within the building.

The hot springs were incredible, especially the outdoor one. the staff was very friendly and helpful. They arranged a shuttle for us and offered green tea upon check-in. the food was delicious and beautifully presented.

There wasn't a vending machine for drinks inside the hotel, which was a bit inconvenient. We had to either go to the restaurant or outside to buy drinks.